king99 Platform Privacy Notice

This page describes what we collect when you use king99 and how we keep that data protected. Our approach to privacy is built on transparency: we tell you exactly what information we gather, who has access to it, and what rights you hold over your own data.

We at king99 operate an online entertainment service available only where local law permits. Our platform combines live-dealer tables, sportsbook betting, arcade games, and tournament play. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or place a bet during Liga 1 or Piala AFF seasons, you share personal information with us. This policy sets out what we do with that information and your options to control it.

Data protection is not an afterthought for us—it is part of our core security practice. We use encryption, access controls, and third-party audits to ensure your account details, transaction history, and betting activity remain confidential. Our privacy commitments apply whether you access king99 from Jakarta, Surabaya, Bandung, Medan, or Semarang.

What we collect and how we use it

We collect information in three categories: identity data, transaction data, and activity data.

Identity and verification data

When you open an account on king99, we ask for your email address, full name, date of birth, and a valid Indonesian identity document (KTP, passport, or driver's licence). This information is required by Indonesian financial regulation and helps us verify that you are who you claim to be. We use this data only to set up your account, confirm your age, and comply with anti-money-laundering checks. We do not sell or share your identity information with marketing partners.

Transaction and payment data

Every time you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or withdraw to your bank account (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and payment method. We retain this information for accounting, fraud prevention, and regulatory reporting. Our payment processors (third-party intermediaries that handle the actual money movement) also see these details. We do not retain your payment card numbers or e-wallet passwords—those remain with your bank or payment provider.

Activity and betting data

We log your login times, devices you use, live-dealer table sessions, bets placed, game outcomes, and account balance changes. This data helps us detect suspicious activity (for example, login attempts from unusual locations), resolve disputes about a bet settlement, and understand how our platform is used. We also use activity logs for system maintenance and security investigations. Activity logs are kept for a minimum of three years to comply with gaming regulations.

How we use your data

• 1
  Account setup and identity verification
• 2
  Processing deposits, withdrawals, and betting transactions
• 3
  Fraud detection and account security monitoring
• 4
  Compliance with Indonesian financial and gaming law
• 5
  Customer support and dispute resolution

We do not use your data for marketing unless you explicitly opt in. We do not sell your personal information to third parties for profit.

Your rights and our commitments

Third-party processors and data location

Our payment processors, data-centre operators, and fraud-detection providers may access your information. These processors sit in various countries (including outside Indonesia) but operate under data-processing agreements that bind them to our privacy standards. We audit these providers annually to ensure compliance. Your personal data is stored on secure servers; backups may be held in multiple geographic locations for resilience.

Your rights as a data subject

You hold several rights over your data under Indonesian privacy principles:

• Right of access: You can request a copy of all personal data we hold about you.
• Right to correct: If information is inaccurate, you can ask us to update it.
• Right to delete: You may request deletion of your account and associated data, subject to legal retention obligations.
• Right to object: You can opt out of certain data uses (for example, activity analytics).

To exercise these rights, contact our support team via email or the contact form on our platform. We aim to respond within fourteen days.

Cookies and tracking

We use cookies (small text files stored on your device) to remember your login session, track your betting preferences, and prevent fraud. Cookies are not shared with third parties; they are stored only on your browser. You can disable cookies in your browser settings, but some king99 features (such as live-dealer table chat) may not work properly. We do not use cookies to build a profile for targeted advertising.

Data retention and deletion

We keep your account data while your account is active. After you close your account, we retain identity and transaction records for three years to comply with gaming and tax regulations. We delete activity logs after three years unless a dispute or investigation is pending. If you request account deletion, we anonymize your data (remove your name and contact details) but keep transaction history for regulatory purposes.

Security measures

We protect your data using encryption (TLS 1.2 or higher for all communications), two-factor authentication on account login, and regular security audits. We restrict employee access to your data to only those who need it for their role. Our data centre is monitored around the clock for unauthorized access attempts.

This privacy policy applies to all users of king99, regardless of which payment method you use (DANA, e-wallet, mobile banking, or traditional bank transfers) or which region you access our platform from. If you have questions about how we handle your data, reach out to our support team. We are committed to keeping your information confidential and secure.